Gym Baddie Training
Terms & Policies
1. Agreement to Services
By enrolling in coaching services with Gym Baddie Training (“GBT”, “we”, “us”), the client (“you”) agrees to these Terms and Conditions.
Gym Baddie Training provides online coaching and, where applicable, in-person personal training services. Enrollment confirms your intention to actively participate in your programme and comply with the policies outlined herein.
2. Scope of services
Gym Baddie Training offers:
Online coaching programmes (training, guidance, accountability)
In-person personal training sessions (by appointment only)
Group training classes (where applicable)
Services provided depend on the client’s individual agreement and coaching format.
3. Client responsibilities
Clients agree to:
Follow prescribed training and guidance to the best of their ability
Communicate honestly regarding challenges, injuries, or limitations
Maintain respectful and professional conduct at all times
Comply with gym rules, safety standards, and instructions during in-person sessions
Clients acknowledge that lapses in motivation or consistency may occur. These will not result in penalties or suspension, provided communication remains open and payments are maintained.
4. Payments & Fees
Gym Baddie Training operates as an independent small business.
Payments must be made in accordance with the agreed billing schedule.
A missed or failed payment will incur a $15 NZD late fee.
Two missed or failed payments will result in temporary account suspension.
All fees are non-refundable unless otherwise required by law.
5. Account Suspension
Account suspension will occur only in cases of multiple missed or failed payments.
During suspension:
Programme access will be paused
Coaching support will be paused
Services will resume once outstanding payments and applicable fees are paid in full.
6. Grace Periods & Communication
If a client anticipates difficulty meeting a payment deadline, they must communicate as early as possible.
At the sole discretion of Gym Baddie Training, a short grace period may be granted in cases of genuine hardship or unforeseen circumstances. Lack of communication does not qualify for a grace period.
7. In-Person Training services – Reset Fitness
Gym Baddie Training offers in-person personal training sessions at Reset Fitness under a separate professional arrangement.
Clients acknowledge and agree that:
They do not need to be members of Reset Fitness to train with Gym Baddie Training.
Non-members are permitted to access Reset Fitness only for scheduled personal training sessions with Gym Baddie Training.
Non-members are not permitted to train independently at Reset Fitness outside of their booked session time.
Access is granted solely for the purpose of personal training with Gym Baddie Training and does not constitute gym membership or general facility access.
8. In-Person Training Payments, Cancellations & No-Shows
Advance Payment
All in-person personal training sessions must be paid for in advance.
Sessions will not be confirmed or held without payment.
Cancellations & Rescheduling
A minimum of 12 hours’ notice is required to cancel or reschedule an in-person personal training session.
Sessions cancelled with less than 12 hours’ notice are non-refundable and will be forfeited.
Late cancellations cannot be transferred or credited to future sessions.
No-Show Policy
A no-show is defined as failure to attend a scheduled session without prior notice.
No-shows are treated as a completed session.
No refunds, credits, or rescheduling will be provided for no-shows.
This policy exists to respect allocated training time and ensure fair scheduling.
Repeated Cancellations or No-Shows
Gym Baddie Training reserves the right to:
Refuse future bookings, or
Require full prepayment for all future sessions
if repeated late cancellations or no-shows occur.
9. Gym Conduct & Safety
Clients attending in-person personal training sessions agree to:
Arrive on time and depart promptly at the conclusion of their session
Use equipment only as directed during the session
Respect Reset Fitness staff, members, and facilities
Follow all health, safety, and conduct requirements of Reset Fitness
Gym Baddie Training reserves the right to suspend or discontinue in-person services if gym rules or conduct expectations are breached.8. Results Disclaimer
Gym Baddie Training does not guarantee specific results. Outcomes vary based on individual factors including, but not limited to, adherence, effort, lifestyle, and recovery.
The client acknowledges that coaching is a collaborative process and that results require consistent participation.
10. Service Exchange & Sponsored Arrangements
Gym Baddie Training may offer service-for-service or sponsored athlete arrangements on a case-by-case basis.
These arrangements:
Must be agreed upon in writing
Must provide equivalent value
Are subject to the same professionalism and conduct standards as paid clients
Failure to uphold agreed obligations may result in termination of the arrangement.
11. Friends & Personal Relationships
Personal relationships do not alter business expectations. Friends enrolled as clients remain subject to all policies, boundaries, and standards outlined in this agreement.
12. Results Disclaimer
Results are not guaranteed. Outcomes depend on individual factors including adherence, effort, recovery, lifestyle, and consistency.
Gym Baddie Training provides guidance and support; responsibility for results remains with the client.
13. Right to Amend
Gym Baddie Training reserves the right to update or amend these Terms and Conditions at any time. Clients will be notified of material changes where applicable.
14. Acceptance
By enrolling in Gym Baddie Training services, the client confirms they have read, understood, and agreed to these Terms and Conditions.